Owner FAQs

Yes, in North Carolina, you are required to have a current North Carolina Real Estate Broker License to engage in property management activities for compensation. This includes leasing, renting, or listing properties on behalf of others. The North Carolina Real Estate Commission (NCREC) mandates that individuals or entities performing these activities must hold an active real estate broker license.

Yes, that's correct! Our Accounting Department deposits your monthly payment directly into your account through ACH (Automated Clearing House), ensuring a secure and efficient transfer of funds.

Absolutely! Once your lease documents are ready, you'll receive a copy to review and sign through our secure e-signature platform. Upon completion, you'll immediately receive a fully executed copy via email. Additionally, a copy will be available in your Owner Portal for easy access and record-keeping.

Absolutely! Whether you're ready to purchase now, planning to buy after renting, or interested in investment properties, we're here to assist you every step of the way.

Our Accounting Department processes all payments on the 5th of each month and distributes your secure ACH payment at that time. In the event that a tenant makes a late payment, it will be processed after it has been received and cleared.

Rent collection is efficiently managed through our PM Software Platform (Rentvine). Rent payments are made through our secure Tenant Portal, providing tenants with a convenient and reliable platform to submit payments.

We offer a minimum 12-month lease for long-term property management, providing stability and predictability for both tenants and property owners. Additionally, we provide short-term and mid-term furnished rental options, each with tailored management services and associated fees to meet diverse needs.

We typically require a security deposit equivalent to one month's rent. However, in accordance with North Carolina law, the maximum allowable security deposit varies based on the lease term.

• Week-to-Week Lease: Up to two weeks' rent
• Month-to-Month Lease: Up to one and a half months' rent
• Lease Longer Than Month-to-Month: Up to two months' rent

These deposits are held in a trust account with a licensed and federally insured depository institution, as required by North Carolina General Statutes. Upon lease termination, we will provide an itemized list of any deductions and return the remaining balance within 30 days.

Right Away! We prioritize swift action to ensure your property is market-ready. Our team will promptly schedule an initial walkthrough to assess the property's condition and identify any necessary improvements. Following this, we'll provide tailored recommendations to enhance the property's appeal and prepare it for immediate marketing.

We specialize in managing a diverse range of residential properties, including:

• Single-Family Homes: Ideal for tenants seeking privacy and space.
• Townhomes: Offering a balance between single-family homes and apartments.
• Multi-Family Units: Properties with up to 10 units, suitable for investors looking to maximize rental income.

Our team is committed to providing comprehensive management services tailored to each property type, ensuring optimal occupancy and maintenance.

Through your secure Owner Portal, you can access a comprehensive suite of reports and documents, including but not limited to:

• Monthly Financial Statements: Detailed income and expense reports for each property.
• End of Year Tax documents
• Property Management Agreements: Copies of your signed agreements for reference.
• HOA Documents: Access to homeowner’s association documents pertinent to your property.
• Lease Agreements: Copies of current and past lease agreements for your records.

These documents are securely stored and can be easily accessed at your convenience, providing you with real-time insights into your property's performance and management.

Rent Raleigh, LLC holds all tenant security deposits in a dedicated Security Deposit Trust Account, as mandated by North Carolina law. This ensures that tenant funds are kept separate from operational accounts and are protected in a federally insured institution authorized to do business in the state.